App
CasinoFans’ mobile app and casino services were officially marked as closed on November 8, 2023. That update means the platform no longer processes new promotions or accepts deposits, and any previously advertised offers are not active. If you used the app in the past, this development changes how you handle account data, balances, and the legacy offers you once accessed.
What the app used to deliver — quick recap of features
At its peak, the CasinoFans app supported major payment rails like MasterCard and Visa alongside Bitcoin/BTC and accepted USD and Bitcoin as currencies. The product focused on Betsoft content, including video slots and bonus-rich titles. Flagship titles on the app included Island Desire – Hold & Win Slots and Winds of Wealth Slots, both built with layered bonus mechanics and multiple betting options for full game breakdowns. The platform also advertised a welcome package of 100% up to $500 or 1 BTC for new sign-ups before operations halted.
Historical promotions — the no-deposit free chip and terms
Before closure, CasinoFans ran a Free Chip No Deposit Bonus that granted a €$5 free chip upon account creation. Key historical terms were:
- Wagering: 35x the bonus amount
- Eligible games: slots only
- Validity: 30 days from activation
- Maximum cashout: €$100
- Claim: automatic at signup
- Country exclusions included the United States, United Kingdom, Australia, France, Spain, Netherlands, Russia and several other jurisdictions
These were archival details only; none of these offers are currently redeemable.
Why the shutdown matters (and what to watch for)
When a platform stops operating, several practical issues can arise: account access problems, locked balances, or communication gaps. Because CasinoFans’ public-facing support is no longer active, players should treat the situation with caution and act quickly if they still have account access. Check your inbox for official communications, export any account statements you may need, and document transactions. If you had funds on the platform and cannot access them, contact your payment provider and local consumer protection bodies to learn what remedies may be available.
Where players can look next for similar experiences
Betsoft remains a strong supplier of feature-rich slots and is present across many active apps and casinos; read more about Betsoft’s catalog and history here. If you enjoyed Betsoft titles on CasinoFans, catalog staples such as the two games linked above are widely available on other sites and apps that host Betsoft content. When choosing an alternative, prioritize licensed operators with clear support channels and transparent withdrawal policies.
CasinoFans’ app closure closed a chapter for players who enjoyed its Betsoft-driven lineup and past promotions. Keep records of any past activity, verify your account status if you still have access, and move cautiously when selecting replacement apps or casinos.